Warranty Policy

Bymme.com ("we," "us," or "our") is committed to providing high-quality products. We stand behind the craftsmanship and materials of our products and offer the following warranty policy.

Limited Warranty

We warrant that our products will be free from defects in materials and workmanship for a period of 1 year from the date of purchase. This warranty applies to the original purchaser and is non-transferable.

Coverage

This warranty covers defects in materials and workmanship under normal use. It does not cover:

  • Damage caused by accident, misuse, abuse, or neglect.
  • Normal wear and tear.
  • Damage caused by unauthorized repairs or modifications.
  • Damage caused by exposure to extreme conditions.
  • Cosmetic damage that does not affect the functionality of the product.
  • Products purchased from unauthorized resellers.

Warranty Claim Process

To make a warranty claim, please follow these steps:

  1. Contact Customer Service: Contact our customer service team at support@bymme.com
  2. Provide Proof of Purchase: Provide your order number and proof of purchase.
  3. Describe the Issue: Provide a detailed description of the defect and, if possible, include photos or videos.
  4. Return the Product: If required, we will provide instructions for returning the product for inspection.
  5. Inspection and Resolution: We will inspect the returned product and, if the defect is covered by this warranty, we will either repair or replace the product at our discretion.
  6. Shipping: Customer is responsible for shipping costs associated with returning the item. If the item is determined to be under warranty, bymme.com will cover the cost of shipping the replacement or repaired item back to the customer.

Remedy

If a defect covered by this warranty is found, we will, at our option, either:

  • Repair the defective product.
  • Replace the defective product with a new or refurbished product of equivalent value.
  • Provide a refund of the purchase price.

Disclaimer

This warranty is the exclusive warranty provided by bymme.com and replaces all other warranties, express or implied. We disclaim all implied warranties, including but not limited to, warranties of merchantability and fitness for a particular purpose.

Limitation of Liability 

In no event shall bymme.com be liable for any incidental, consequential, or special damages arising from the use of our products.

Governing Law

This warranty shall be governed by and construed in accordance with the laws of United States

Contact Information

If you have any questions about this warranty policy, please contact us at: