FAQS

FAQ - BYMME Automotive Accessories

General Questions

  • What products does BYMME specialize in?
    • BYMME specializes in aftermarket automotive lighting and accessories, primarily for Jeep Wrangler, Ford Bronco, Ford F-Series trucks, and Harley-Davidson motorcycles.
  • Where are BYMME's products shipped?
    • We ship our products to customers in the United States, Canada, Australia, and Europe.
  • Does BYMME offer wholesale purchasing?
    • Yes, we offer wholesale pricing and support for bulk orders. Please contact our sales team for more information.
  • When was BYMME established?
    • BYMME was established on April 16, 2014.
  • Where are BYMME's warehouse located?
    • Currently we have two warehouses located in USA.

Product & Technical Questions

  • Are BYMME's lighting products DOT approved?
    • Please refer to the specific product description for DOT approval information.
  • What materials are your products made from?
    • Materials vary by product. Please refer to the product description for detailed information.
  • Do your products come with a warranty?
    • Yes, many of our products come with a warranty. Please check the product description for specific warranty details.
  • How do I install my new BYMME product?
    • Installation instructions are typically included with the product. For more complex installations, we recommend consulting a professional.

Shipping & Returns

  • What are your shipping options?
    • We offer a variety of shipping options, including standard and expedited shipping. Shipping costs and delivery times vary depending on your location and the shipping method selected.
  • What is your return policy?
    • We offer a 30-day return policy for most products. Please refer to our Returns page for detailed information and instructions.
  • How do I track my order?
    • Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the carrier's website.
    • What if my product arrived damaged?
    • If your product arrived damaged, please contact our customer service team immediately. We will assist you with a replacement or refund.

Customer Service

    • How can I contact BYMME customer service?
    • What are your customer service hours?
      • Our customer service hours are Monday - Saturday, 9:00 AM to 6:00 PM Eastern Time (US)